Privacy Policy
Effective date: July 25, 2024
Updated date: July 25, 2024
We, AI Video Enhancer - Utool, is a Photo & Video editing application offered by Music Video Editor with Effects & Slideshow. Utool attach great importance to users' personal privacy. We strongly advise you to read this policy carefully to fully understand how we use and protect your interests. If you use our app, you agree to abide by these terms. If you have any questions, please contact us at feedback@utoolapp.com.
1. The information you give to us or give us permission to obtain it
When you want to select the photos or videos or save your completed work, we may need storage permission to read and save your work on your device.
When you want to take photos or videos in the app, we need your permission to access and use the camera.
When you want to record videos with audio in the app, we need your permission to access and use the microphone on your device.
When you want to use the AI features, we need your permission to upload your videos or photos to our server for processing, and subsequently return the processed content to you. We will delete the videos or photos after the processed content has been returned to you.
When you want to quickly turn on or off the screen recording feature using a floating button, we require your permission to display a small floating button on your phone screen. This permission is optional and only for video recording.
When you want to show Utool status in the notification bar, we need your permission to access the notification bar permission. This permission is optional and only for video recording.
2. The technical information we get, or the third party may get when you use our app
When you opt to email us to send feedback or error reports, we will receive the log data that the system automatically sent to us along with your email address. This log data includes device information, location information and your response. Please rest assured, we will automatically delete this feedback periodically.
We may work with the third parties such as Google Firebase to collect non-identifiable information about your activity on our app, like service-related and performance information. This includes information about how you use our app, the time, frequency, and duration of your activities. Based on the information we collect from your activity, we could analyze usage trends for the services to improve our service.
When you use some features we provide such as AI Enhancer, we may upload your photos or videos to our server for photo processing, and we will delete your photos or videos in our server as soon as the photos or videos processing is complete. Please note that we do not store your photos or videos, regardless of which photo or video features you use in our application.
We may collaborate with our advertiser, such as Google AdMob, to collect information generated during your use of our products and services, including unique device identification codes and IP addresses, to extract your preferences and use them to show you ads that are more in line with your individual needs.
3. What we do with the information we collect
4. The rights you have about your information
We respect the rights you have about your information. Under the applicable law in your jurisdiction, you may have one or more rights we list below, unless otherwise specified (the California residents please refer to the specific section).
You could exercise your rights by emailing us at feedback@utoolapp.com or by yourself through our app service or the setting on your device.
5. How we share, transfer and disclose your information
We will not share your information except for the specified situations below.
1）To comply with your request
2）Share with advertising service technical support partner
-In order to provide you with more complete and high-quality products and services, we may share some of your information with our partners.
-Please rest assured that Google Firebase does not collect any identifiable personal information. It only collects the data, such as device and operational information (e.g.: clicks, page reviews, preferred settings), to help us improve our application, ensuring a better user experience for all.
-Please rest assured that Google AdMob collects information generated during your use of our products and services, including unique device identification codes and IP addresses, only to extract your preferences and use them to show you ads that are more in line with your individual needs.
Directory of third-party SDKs that may be accessed
|
Category |
Function |
Types of information collected |
Remark |
|
Firebase SDK |
Data statistical analysis service |
Non-identifiable information |
|
|
Admob Ads SDK |
Get and display ads |
Unique device identification code (Android ID), IP address |
Please note that we will only share your information for legal, legitimate, necessary, specific and clear purposes. At the same time, we require third parties to deal with shared information with confidentiality and security measures no less than those required by this policy. Once we discover any violation of dealing with the information, we will terminate the partnership immediately and pursue legal responsibility.
We will not transfer your information to any company, organization or individual, except for the specified situations below.
1）Compliance with legal obligations
We may transfer your information to comply with legal obligations, including requirements of laws and regulations, mandatory administrative law enforcement, judicial or regulatory mandates.
2）Business Structure Changes
In the event of any significant changes in our business structure, such as a merger, acquisition, or asset sale. we may transfer your information.We are committed to providing you with a notice period of at least two weeks and explain the circumstances of the transfer and any potential changes to our Privacy Policy that may result so that you can make a decision regarding whether to keep using the app services or to opt out by deleting your account. Your privacy and choices are important to us, and we strive to empower you to make decisions that best suit your preferences.
We will not disclose your information except for the specified situations below.
1）To comply with your request
2）To comply with legal obligations
We may disclose your information to comply with legal obligations, including requirements of laws and regulations, mandatory administrative law enforcement, judicial or regulatory mandates
6. How long we store your information
Our app does not store any information from you.
7. Safeguards
We will try our best to secure your information to keep them private and complete. We protect them by the information security and access policies that limit unauthorized access to our systems, and technological protection measures such as encryption that ensure confidentiality of your information during analyzing or transmission.
However, please understand that any transmission of information via the internet is not 100% secure. In other words, we can't guarantee that we can protect your information from any loss, misuse, unauthorized access, disclosure through our app with error-free.
8. Policy on children's information
Our app is designed for the user over 13 (or such applicable age of majority under relevant local laws of the user) [“specific age”]. If you are the user who is under the specific age and need to handle some permission consent from our app, please do it with the help of your parents or the guardian. If we are notified that we have accidentally collected children's information in a manner inconsistent with the laws, we will delete it as soon as we can.
9. For California residents
The California Consumer Privacy Act (CCPA) requires us to communicate information about rights California residents have under California law. You may exercise the following rights:
10. Changes to our policy
We may change this policy from time to time and if we do. If you continue to use our app after those changes are in effect, you agree to the new policy. If the changes are significant, we may display a popup to notice or get your consent, as required by law.
11. Contact us
If you have any questions on our policy, please feel free to contact us by emailing at: feedback@utoolapp.com.